Proprietary AI Platform for Financial Services

Orchestrated Intelligence

We build intelligent systems that power compliant financial services operations. 14 years bootstrapped. One platform. India & USA.

Founded 2012
ISO 27001:2022
Bootstrapped
Proprietary AI Platform

14 years of proprietary data. One platform. Ask us what it sees.

ISO 27001:2022 10DLC Registered PCI-DSS Compliant Payments

Built Over 14 Years. Proven in Production.

ZapTech is a technology company founded in 2012 in Pune, India. We design, build, and operate proprietary intelligent systems for businesses in regulated financial services.

Our platform powers everything: contact intelligence, compliance automation, workflow management, and real-time analytics. Every system is engineered in-house. No off-the-shelf components.

We operate from India with a presence in the United States, covering American business hours with our own team and our own technology.

14+
Years in Production
ISO
27001:2022 Certified
2
Countries
1
Proprietary Platform

Where We Operate

Deep operational expertise in regulated, high-volume US financial services. One vertical, full depth. Built on our proprietary platform with compliance at every layer.

Active

Accounts Receivable Management

Proprietary operations platform for US accounts receivable. Compliance-first contact intelligence, automated workflow management, and performance analytics for creditor clients. Built on our in-house technology stack with system-level compliance at every layer.

B2B · US Financial Services · Serving Creditor Clients Since 2012

How We Earn Confidence

Every system, every process, every interaction is built to withstand scrutiny. Here’s what backs our work.

Certifications & Standards

  • ISO/IEC 27001:2022 certified information security management
  • PCI-DSS compliant payment processing via certified partners
  • 10DLC registered for US communications
  • Continuous compliance monitoring and audit readiness

Proprietary Technology

Our platform is designed and built entirely in-house — contact intelligence, compliance automation, workforce analytics, and real-time operations management. Full sovereignty over data, logic, and process at every layer.

No off-the-shelf CRM. Full control from infrastructure to interface.

Operational Discipline

  • Stable leadership since founding
  • ISO-certified processes across all operations
  • System-level compliance controls on every workflow
  • Continuous uptime and performance monitoring
  • Purpose-built quality frameworks

Data Sovereignty

All data is processed and stored on infrastructure we control. No third-party data sharing. No external dependencies on core business logic. Every client engagement is governed by strict data isolation and access controls.

Our Team

A focused team with deep expertise across technology, operations, and compliance. Same core leadership since inception.

AK

Avinash Kushwaha

Founder & CEO

14+ years building proprietary technology for financial services. Designed ZapTech’s AI platform from the ground up — spanning contact intelligence, compliance automation, and workforce analytics. Leads strategy and product across all verticals.

RZ

Rakesh Zunj

Head of Operations

Leads day-to-day operations, hiring, and team development. Manages performance, quality benchmarks, and the end-to-end employee lifecycle across all business units.

SM

Shamlee Mhaske

Head of Compliance & Business Growth

Owns regulatory compliance, client relationships, and business development for US markets. Manages licensing, partnerships, and creditor acquisition.

RW

Reshma Wable

Head of Workforce & Training

Designs workforce development programmes and training frameworks. Leads capability building, team communication standards, and productivity systems across all business units.

Strategic Advisors

Domain experts who bring strategic oversight and industry credibility to ZapTech’s growth trajectory.

RK

Rakesh Khatri

Strategic Advisor

Brings 15+ years of strategic oversight in technology operations and business growth. Advises ZapTech’s leadership on market expansion, investor readiness, and long-term positioning across financial services verticals.

LinkedIn →

Join Our Team

We hire across operations, technology, and compliance. If you value discipline and precision, we’d like to meet you.

Customer Experience Associate

Pune Operations
Apply

Compliance & Quality Analyst

Pune Operations
Apply

Get in Touch

Whether you’re exploring a partnership, placing business, or looking to join our team.

Email

info@zaptech.co.in

Phone

+91 87881 18968 (India)

Registered Office

534, Amanora Chambers, Amanora Park Town,
Hadapsar, Pune – 411028, Maharashtra, India

US Presence

Michigan, United States

We typically respond within one business day.