Technology & Operations for the Industries That Matter

We build intelligent solutions for businesses across financial services, healthcare, and retail. Pune, India & Austin, Texas.

12+ Years
ISO 27001 Certified
India & USA

Building with Discipline, Serving with Dignity

ZapTech is a technology-driven operations company founded in 2014. We design and operate intelligent systems for businesses that serve people in complex, high-stakes situations.

Our work spans financial services, healthcare revenue cycle, and retail technology. We believe every interaction — whether recovering a payment, processing a claim, or delivering a product — should be handled with precision and respect.

We operate from Pune, India with a presence in Austin, Texas, serving clients across both markets.

12+
Years in Operation
28
Team Members
2
Countries
ISO
27001 Certified

What We Build & Operate

We combine deep industry expertise with modern technology to solve operational challenges at scale.

Process Automation

Intelligent workflow automation that reduces manual effort while maintaining quality and compliance standards.

Data Analytics

Real-time intelligence and scoring systems that turn operational data into actionable decisions.

Compliance & Risk

Built-in regulatory compliance, quality assurance, and risk management across every operation.

Customer Experience

Multi-channel communication operations designed to treat every person with dignity and precision.

Workforce Management

Floor intelligence, performance tracking, and team development systems that optimize human potential.

Infrastructure

Self-healing infrastructure with automated monitoring, incident detection, and proactive maintenance.

Our Team

A small, focused team with deep expertise in operations, technology, and compliance.

AK

Avinash Kushwaha

Founder & CEO

RZ

Rakesh Zunj

Operations & People

SM

Shamlee Mhaske

Compliance & Growth

Join Our Team

We're building technology that treats every person with dignity. If that resonates, we'd like to meet you.

Customer Experience Associate

Pune Night Shift 5 Positions
Apply

CX Agent — Consumer Services

Pune Night Shift 2 Positions
Apply

Store Associate — Retail

Pune Day Shift 1 Position
Apply

IT System Administrator

Pune Day Shift Paused
Apply

Get in Touch

Whether you're exploring a partnership or looking to join our team, we'd love to hear from you.

Email

info@zaptech.co.in

India Office

Amanora Park Town
Pune, Maharashtra, India

US Office

Austin, Texas
United States

We typically respond within one business day.

Z

SEE THE VISION

One brain. Every industry. Every human interaction.
Step inside what we're building.

ENTER