Terms and Conditions

Effective Date: 31 March 2025  |  Last Updated: 14 May 2026

Welcome to ZapTech Private Limited (“ZapTech,” “we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your access to and use of our platform, including our website zaptech.co.in, mobile or web applications, digital services, and communication tools such as SMS and WhatsApp (collectively, the “Platform”).

By accessing or using the Platform, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, please refrain from using our services.

1. Eligibility

• You must be at least 18 years old to use our services.
• By using the Platform, you confirm that you:
  • Have not been previously suspended or banned by ZapTech.
  • Are fully able and competent to enter into a binding agreement.
  • Are complying with all applicable laws and regulations.

If you are using the Platform on behalf of an organisation or company, you represent that you have the authority to bind that entity to these Terms.

2. Account Registration

• You may be required to create an account to access certain services.
• You agree to:
  • Provide accurate and current information.
  • Maintain confidentiality of your login credentials.
  • Accept responsibility for all activity under your account.

Notify us immediately at info@zaptech.co.in if you suspect unauthorised access.

3. Services Overview and Job Opportunities

ZapTech offers services under the following capabilities:

• Professional Practices Management Systems
• Conversational Intelligence
• Human Potential
• Communication
• Order Fulfilment

Some services may require contracts, subscriptions, or separate agreements, which will also be governed by these Terms unless otherwise specified.

ZapTech hires across multiple roles — managerial, technical, and non-technical.

4. User Conduct

By using our Platform, you agree not to:

• Engage in unlawful, harmful, or abusive conduct.
• Misrepresent your identity or affiliations.
• Reverse engineer, disrupt, or compromise the integrity of our services.
• Send spam, harass others, or misuse communication tools (including 10DLC-compliant SMS).

ZapTech reserves the right to suspend or terminate accounts violating these guidelines.

5. Fees and Payments

• Some services may be paid or subscription-based.
• You agree to pay all applicable fees as disclosed before the service.
• All payments are processed securely via PCI-DSS-compliant third-party providers.
• Refunds will be provided only as explicitly stated in your service agreement or offer terms.

6. Intellectual Property

• All content, software, logos, and materials provided on the Platform are the intellectual property of ZapTech or its licensors.
• You are granted a limited, non-exclusive, non-transferable licence to use the Platform for your internal business or personal use only.
• You may not copy, distribute, resell, or create derivative works without written consent.

7. Third-Party Services

Our Platform may include integrations with:

• Social media plugins
• Analytics tools
• Payment processors
• Communication tools

Third-party services are governed by their own terms and privacy policies. We do not assume responsibility for third-party data practices.

8. SMS and Communication Policy

• By using our services, you consent to receive messages from ZapTech, including job alerts, application updates, and service notifications.
• Message frequency may vary. Standard message and data rates apply.
• To opt out, reply “STOP” at any time or email us at info@zaptech.co.in.
• All SMS communications comply with 10DLC and carrier regulations.

9. User Content and Submissions

• Any feedback, suggestions, or uploaded content remains your intellectual property.
• You grant ZapTech a worldwide, royalty-free, non-exclusive licence to use, reproduce, and display such content as part of our services.
• You are responsible for ensuring your content is legal and non-infringing.

10. Confidentiality and Data Use

• Personal data will be handled per our Privacy Policy.
• We use industry-standard security protocols (including ISO/IEC 27001:2022 compliance) to protect your information.
• Do not submit confidential business data unless explicitly required.

11. Termination

• You may terminate your account at any time.
• ZapTech reserves the right to suspend or terminate your access if you breach these Terms or applicable laws.
• Termination does not affect any rights or obligations accrued prior.

12. Disclaimer and Limitation of Liability

• Services are provided “as is” without warranties of any kind.
• ZapTech is not liable for:
  • Losses from your use or inability to use the Platform.
  • Data loss, service outages, or security breaches outside our control.
  • Third-party actions, communications, or content.

13. Changes to Terms

• We may update these Terms periodically.
• Material changes will be notified via email or the Platform.
• Continued use after changes constitutes your acceptance of the revised Terms.

14. Governing Law

These Terms are governed by the laws of the Republic of India. Disputes shall be subject to the exclusive jurisdiction of the courts in Pune, Maharashtra.

15. Contact Us

For any questions or concerns, please contact:

ZapTech Private Limited
534, Amanora Chambers, Amanora Park Town,
Hadapsar, Pune – 411028, Maharashtra, India
Email: info@zaptech.co.in
Phone: +91 87881 18968

By using our Platform, you acknowledge that you have read, understood, and agreed to these Terms and our Privacy Policy.