PRIVACY POLICY
Effective Date: 31/03/2025
Last Updated: 01/06/2025
This Privacy Policy (“Privacy Notice”) applies to the website https://zaptech.co.in and any associated digital services, communication channels (including SMS via 10DLC), and mobile or web applications (“Platform”). ZapTech Private Limited (“ZapTech”, “we”, “us”, or “our”) is committed to protecting your privacy and personal data by applicable laws and best practices, including the ISO/IEC 27001:2013 information security management framework.
1. Personal Data We Collect
Zap Tech collects personal data through direct interactions, service use, and third-party integrations. The data we collect depends on how you interact with us and the features you access.
2. How We Use Your Data
1.1 Data You Provide
You may provide data directly to us when:
Submitting a form or inquiry
Registering for a service
Engaging in SMS or WhatsApp communications
Applying for jobs or project opportunities
Making payments or signing contracts
This may include: Full name, email, phone number, Company name, job title, Billing and payment details (processed securely via PCI-compliant providers), and feedback.
1.2 Automatically Collected Data
We collect technical and behavioural data when you use our site or platform, including IP address, browser type, device type, Session duration, click paths, interaction logs, SMS delivery reports and timestamps (in compliance with 10DLC)
1.3 Social Media and Plugins
We may process data when you interact with social media plugins (e.g., LinkedIn, Meta, X) embedded in our website. These interactions may be jointly controlled with the relevant platform, and their privacy policies will apply.
1.4 Third-Party Sources
We may also obtain data from:
Staffin partners
Public databases
Marketing providers
3. Reasons We Share Personal Data
We share personal data consistent with the purposes for which it was collected and only in ways compatible with those purposes. Below are the key reasons we may share your data:
With ZapTech Affiliates and Partners: ZapTech affiliates may process your data to provide support and services. A list of these affiliates is available upon request or on our website.
With Third-Party Service Providers: We engage third parties for business functions such as payment processing, email communications, recruitment services, and analytics. For example, your email address may be shared with platforms like Google, Facebook, LinkedIn, or Twitter strictly to enable personalized marketing on their platforms. These providers receive only the data necessary for their tasks and are prohibited from using your data for other purposes.
With Technology Vendors: To improve our Platform and content, we may share anonymized or aggregated user engagement data with technology vendors. Personal data is only shared with explicit consent.
Corporate Transactions: In the event of mergers, acquisitions, or asset sales involving ZapTech, personal data may be transferred as part of the transaction.
Legal Compliance and Protection: We may disclose personal data to comply with legal obligations, respond to lawful requests, protect rights and safety, or enforce our terms.
4. How to Access and Control Your Data
You have rights and choices regarding your data:
Opt out of marketing emails via the “Unsubscribe” link.
Contact us at [info@zaptech.co.in] to exercise data access, correction, or deletion rights. Identity verification may be required.
Note that some service-related communications are necessary and not considered marketing, so you cannot opt out of those.
Data shared with third-party payment platform providers must be controlled directly through those providers.
5. Cookies and Similar Technologies
ZapTech does not use cookies and similar technologies, Still
You may manage cookie preferences through your browser settings.
6. Security of Personal Data
ZapTech is committed to protecting your data through robust security controls, including:
Encryption of data in transit and at rest.
Role-based access controls.
Regular audits and risk assessments.
Employee security training.
Incident detection and response protocols in line with ISO/IEC 27001:2013 standards.
7. Access to Third-Party Services
This Privacy Policy applies only to our Platform and services. When you visit third-party websites or services linked to ZapTech, their policies apply.
We do not sell, rent, or share customer phone numbers or personal data for marketing or resale.
For SMS communications (e.g., staffing/recruitment), third-party providers process SMS data in compliance with carrier regulations, including 10DLC
Examples of SMS messages include:
Job Opportunity Alerts
Interview Scheduling
Application Status Updates
Reminders and Follow-ups of invoices due, overdue etc
8. Enforcement and Dispute Resolution
For concerns about personal data, contact Customer Support at [info@zaptech.co.in]. We will investigate and address disputes by this Privacy Policy.
9. Retention of Personal Data
We retain personal data for the duration of our relationship with you and afterwards as needed for legal compliance, claims, or complaint resolution.
10. Changes to This Privacy Policy
We update this Privacy Policy as needed to improve transparency or comply with regulatory changes. Material changes will be communicated via notices on the Platform or direct email to users. We encourage you to review this Policy periodically.
11. Children's Information
ZapTech does not knowingly collect personal data from children under 13. Parents or guardians who believe we have such data should contact us to request removal.
12. Opt-Out Instructions
You may opt out of marketing communications by following unsubscribe links or replying “STOP” to SMS messages.
13. Message Frequency
Message frequency varies based on service.
14. Types of Messages You Will Receive
By providing contact details, you consent to SMS related to our services, and ongoing job opportunities.
{ Zap Tech Provides the following services which you might enquire about OR subscribe/purchase and will receive communication for :
Professional Practices Management Systems
Conversational Intelligence
Human Potential
Communication
Order Fulfillment , Account Receivables }
{ Zap Tech does hire across multiple roles—managerial, technical, and non‑technical }
15. Message and Data Rates
Standard messaging and data rates apply to SMS communications. Please check with your carrier.
16. Support Contact Information
For privacy-related questions or support, contact us at:
Email: info@zaptech.co.in
Phone: +91 87881 18968
Address: 534, Amanora Chambers, Amanora Park Town, Hadapsar, Pune – 411028, Maharashtra State, India.
17. Online Privacy Policy Only
This Privacy Policy applies only to online activities and does not cover offline data collection.
18. Consent
By using our Platform, you consent to this Privacy Policy and its terms.
19. How to Contact Us
Questions or concerns about this Privacy Policy can be directed to:
Email: info@zaptech.co.in
Phone: +91 87881 18968
Address: 534, Amanora Chambers, Amanora Park Town, Hadapsar, Pune – 411028, Maharashtra State, India.
