Customer / Support — Terms & Conditions

Effective Date: 25th June 2026

1. Introduction

Welcome to the Customer / Support Contact page of Zap Tech Private Limited ("Zap Tech", "we", "our", or "us").

These Terms & Conditions govern your use of this Customer / Support Contact page and any information submitted through it. By accessing or using this page, you agree to be bound by these Terms & Conditions. If you do not agree with these Terms, please do not use this page.

2. Purpose of this Contact Page

This Customer / Support Contact page is intended solely for individuals whose consumer accounts are serviced by Zap Tech Pvt Ltd on behalf of its clients.

This page may be used for:

This page is not intended for sales enquiries, business partnerships, or employment-related communications.

3. Information You Submit

By submitting information through this page, you represent and warrant that:

Zap Tech Pvt Ltd may rely on the information you provide to communicate with you regarding your account.

4. Customer Communications

By submitting this form, you authorize Zap Tech Pvt Ltd to communicate with you using the communication methods you have selected regarding:

5. SMS Terms

If you voluntarily opt in to receive SMS communications, you agree to receive informational and transactional text messages from Zap Tech Pvt Ltd regarding your consumer account.

These messages may include:

SMS Disclosures

6. Electronic Communications

By communicating with Zap Tech Pvt Ltd electronically, including through this website, email, or SMS (where you have opted in), you consent to receive communications electronically where permitted by applicable law.

7. Privacy

Your use of this Contact page is also governed by our Privacy Policy.

Please review our Privacy Policy to understand how we collect, use, store, and protect your personal information.

8. Acceptable Use

You agree not to:

Zap Tech Pvt Ltd reserves the right to reject or disregard communications that violate these Terms.

9. Account Verification

For your protection and to safeguard consumer information, Zap Tech Pvt Ltd may require additional verification before discussing or acting upon your account.

Failure to complete identity verification may limit the assistance that can be provided.

10. No Guarantee of Immediate Response

While Zap Tech Pvt Ltd strives to respond promptly, submission of this form does not guarantee immediate review or response.

Response times may vary depending on:

11. Intellectual Property

All content on this website, including text, graphics, logos, trademarks, and other materials, is the property of Zap Tech Pvt Ltd or its licensors and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, or modified without prior written permission.

12. Limitation of Liability

To the fullest extent permitted by applicable law, Zap Tech Pvt Ltd shall not be liable for:

Nothing in these Terms limits any rights that cannot be excluded under applicable law.

13. Third-Party Services

Zap Tech Pvt Ltd may use trusted third-party service providers for:

These providers process information solely for the purpose of delivering services on behalf of Zap Tech Pvt Ltd and are required to protect your information appropriately.

14. Modifications

Zap Tech Pvt Ltd reserves the right to modify these Terms & Conditions at any time.

Updated versions will be published on this website and will become effective immediately upon publication unless otherwise stated.

15. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to Zap Tech Pvt Ltd's registered jurisdiction, without regard to conflict of law principles.

16. Contact Information

If you have any questions regarding these Terms & Conditions, please contact:

Zap Tech Private Limited
Address : 534, Amanora Chambers, Amanora Park Town,
Hadapsar, Pune – 411028, Maharashtra, India
Email: relationshipmanager@zaptech.co.in
Phone: +1 (347) 708-5735