With a tough economy putting pressures on margins and technology empowered customers demanding best in class service, companies are struggling to maintain profitability. Business Process Outsourcing (BPO) is a strategic step for companies looking to improve service levels, reduce costs, streamline processes, improve process efficiencies, and gain access to best-in-class processes without investing in requisite technology and skills.
Today customers realize that “process value creation” does not necessarily result in “business value creation”. The primary objective of the traditional outsourcing process was cost arbitrage
Today, customers want to partner with BPO vendors who can add value to their business and provide competitive differentiation. To meet this need, BPO industry is evolving from a labor arbitrage "Lift and Shift" model towards a value driven Utility model.

Zaptech Area of Expertise

  • Experience in Global Outsourcing
  • World class Infrastructure
  • Serves Global clients 24 x 7 x 365
  • Variety of technology driven services
  • Greater cost reduction
  • Increased productivity & revenue for client business

  • Enhanced Customer satisfaction
  • Custom solutions for every requirement.
  • Highly skilled Team to handle situations and each employee with Language Skills
  • Infrastructure & Technology
  • Financial Strength
  • Good liaison with Government support

Featured Services

  • Answering Services
  • Telemarketing
  • Lead Generation
  • Appointment Setting
  • Data Management Services
  • Customer Service

Business Process

  • Financial Accounting
  • HR ,CA,CS,Legal Services
  • Data Processing

Web Solutions

  • Web Design
  • SEO
  • Branding
  • Internet Marketing
  • Maintenance

Why Zaptech

  • Highly skilled Team
  • Infrastructure & Technology
  • Financial Strength
  • Language Skills
  • Good liaison with Government support
  • Strong Educational Output Low cost and high Quality